Here's what I didn't get from U-Verse despite sales woman's promise:
- Static IP address: they don't do it. Period. The best they could do is to setup 28 day (instead of 24 hour) DHCP lease for my IP address.
- Free receivers/STBs with U-Verse TV U100 package: Was charged for each additional receiver and had to negotiate with AT&T. Got credit to the current bill and six month promotional discount to bring the price close to the initially stated. What happens after 6 months - don't want to think about it right now.
- Price lock-in: I was promised that price won't go up. Not the case - AT&T rep on the phone said there is no such commitment.
The bottom line: videotape or at least record what your sales person commits to, including your services and amount you are going to pay in recurring charges, plus make her state discounts and rebates you will receive.