Vlad Hrybok's Tech Notes

Update: This issue may have been fixed as of April 2008: http://support.apple.com/kb/HT1426.

I spent approximately a week researching iPhone and everything related to it. Not a single time did I see anything that would suggest that iPhone does not sync with 64 bit version of Windows - not even on the back of the iPhone box, where system requirements are spelled out. So all the anticipation of playing with iPhone came down crashing when I put it in the cradle and got "Please connect iPhone to a computer running a 32-bit version of Windows XP (SP2) or Windows Vista." message:


This was the first Apple product I ever bought, and what a wonderful F-U I got. Apple is indeed not an engineering company, but a designer shop making cool-looking accessories - a Luis Vuitton of IT. The only thing remaining for Apple is to figure out that technology thing.

Quick Internet search established without a doubt that iPhone won't sync with x64 Windows systems and tech support rep confirmed that there is absolutely nothing they can do other that suggesting to install 32 bit operating system.

Anyway, the iPhone is going back. To be fair, Apple customer support was fast and helpful, and the rep who processed my return request waived restocking fee on the unit (I bought it from Apple online) and they promised to send prepaid FedEx shipping label.